Engineering Student Success Admin Coordinator

The California State University; San Jose (CA); On-site; USD 55,978 - 59,404; Full time

Job summary

San José State University seeks an Administrative Support Coordinator II to manage front desk operations, calendars, and communications for the Engineering Student Success Center. You will support center leadership, supervise student assistants, and help create a welcoming, student-centered environment that advances College of Engineering initiatives.

The role requires strong customer service, organizational, and communication skills, with experience in office administration and familiarity with

Qualifications

• Completion of a high school program, technical/vocational program, or their equivalents.
• Three years of related office work experience.

Responsibilities

• Coordinate daily administrative and front desk operations, providing exceptional customer service to students, faculty, staff, and visitors.
• Manage calendars, advising appointments, room reservations, travel arrangements, and meeting logistics for center leadership and staff.
• Coordinate procurement activities, reconcile purchases, maintain office supplies, and assist with budget monitoring.
• Supervise, schedule, train, and monitor student assistants, including approving timesheets and coordinating front desk coverage.
• Maintain and update the department website, digital communications, social media content, and promotional materials.
• Prepare correspondence, reports, mailings, newsletters, flyers, and other communications supporting center operations and events.
• Maintain records, filing systems, data, and reports while ensuring accuracy, confidentiality, and compliance with university policies.
• Respond to inquiries regarding university resources, academic policies, and student services, referring complex issues to appropriate staff.
• Coordinate and provide administrative support for special events, orientations, workshops, receptions, and college‑wide activities.
• Support onboarding activities for new staff and perform special projects and other administrative duties as assigned.

Skills

Customer service

Professional communication

Office administration

Calendar management

Event coordination

Confidentiality

Tools

CMS/PeopleSoft

EAB Navigate

Spartan Connect

Job description

San José State University seeks an Administrative Support Coordinator II to manage front desk operations, calendars, and communications for the Engineering Student Success Center. You will support center leadership, supervise student assistants, and help create a welcoming, student-centered environment that advances College of Engineering initiatives.

The role requires strong customer service, organizational, and communication skills, with experience in office administration and familiarity with