Student Services Front Desk & Mentorship Assistant

Texas Southmost College; Town of Texas (WI); On-site; USD 21,000 - 25,000; Full time

Job summary

Texas Southmost College invites applications for a temporary front desk support role. The incumbent will assist students with enrollment, serve as a peer-mentor, and provide general office support.

The position covers the Welcome Center, greets visitors, directs students and staff, answers inquiries by phone and in person, and supports campus events and training as needed.

Strong customer-service skills, reliability, and the ability to handle multiple tasks with a positive demeanor are essential.

Responsibilities

• Front desk coverage at Welcome Center; greet students, staff, and visitors.
• Assist students with enrollment processes and Apply Texas/Financial Aid applications.
• Assist the call center during peak times with calls or text messages and monitor the website chatbot.

Job description

Texas Southmost College invites applications for a temporary front desk support role. The incumbent will assist students with enrollment, serve as a peer-mentor, and provide general office support.

The position covers the Welcome Center, greets visitors, directs students and staff, answers inquiries by phone and in person, and supports campus events and training as needed.

Strong customer-service skills, reliability, and the ability to handle multiple tasks with a positive demeanor are essential.