Student Mentor (ACE-AS)

Texas A&M University; Laredo (TX); On-site; USD 10,228 - 14,568; Part time

Job summary

Texas A&M University is seeking a Student Mentor (ACE-AS) who will guide new students enrolled in the First Year Experience courses. The role involves providing support, maintaining student records, and developing resources to ease the transition to university life.

Applicants must be enrolled at least half-time and meet GPA standards. The position pays $9.00 per hour for up to 19 hours a week. Face-to-face interaction on campus is required, along with some evening or weekend work.

Qualifications

• Must enroll at least half-time in courses to qualify.
• Demonstrate strong academic performance with GPA thresholds.

Responsibilities

• Provide guidance and support to new students through meetings.
• Maintain current and confidential student folders.
• Develop resources to support new students during transition.

Skills

Proficiency in personal computer applications

Outstanding customer service skills

Excellent interpersonal communication

Problem-solving skills

Bilingual (English/Spanish)

Education

Maintain TAMIU overall GPA of 2.0 (undergraduate) or 3.0 (graduate)

Enrolled half-time in courses

Job description

Student Mentor (ACE-AS)

Student Mentors are exceptional students who will serve as campus leaders and mentors to new students enrolled in the First Year Experience courses. Mentors are committed to helping their students adjust to life at TAMIU by guiding campus resources and providing guidance based on their prior college experiences.

Essential Duties and Responsibilities

• Provide guidance and support to new students enrolled in UNIV courses on an individual and group basis through mentor meetings.
• Maintain current and confidential student folders.
• Develop and maintain professional relationships with TAMIU instructors and ACE staff.
• Communicate weekly with students who are absent from mentor meetings.
• Assist in the development of resources and materials to support new students in their transition to the university.
• Input grades and attendance for UNIV sections promptly.
• Prepare written reports related to student mentoring and other assignments.
• Meet regularly with ACE staff for meetings, training, and workshops.
• Complete assigned online training within the specified time frame.
• Assist in developing, organizing, and presenting training modules for new mentor orientation.
• Assist with general office functions, including staffing the front desk, answering phones, hanging posters, etc.
• Other related duties as assigned.

Minimum Requirements

• Enrolled at least half‑time: 6 credit hours per semester for undergraduate students and 3 credit hours per semester for graduate students.
• Maintain a TAMIU overall GPA of 2.0 for undergraduate students and 3.0 for graduate students.
• Must meet all other requirements as stated in TAMIU’s Satisfactory Academic Progress Policy (SAPP).

Preferred Experience and Education

• Undergraduate GPA of 2.75 or better.
• Bilingual (English/Spanish) skills.

Knowledge, Skills, and Abilities

• Proficiency in the use of personal computer workstations with common software applications.
• Ability to listen to students’ concerns and offer appropriate campus resources.
• Ability to organize and multitask functions to ensure compliance with deadlines.
• Outstanding customer service skills.
• Excellent interpersonal relationship and communication skills.
• Problem analysis and problem‑solving skills.
• Ability to learn and use multiple software programs.
• Ability to show initiative and reliability while employed.

Physical Requirements

The physical demands described here are representative of those that an employee must meet to perform the essential functions of this job successfully. Reasonable accommodation may be made to enable individuals with disabilities to perform those functions.

Other Requirements

• Position requires face‑to‑face interactions on campus.
• Requires maintaining a regular schedule of attendance on campus and in the workplace; schedules are created by the department based on needs and must not conflict with class schedules.
• Promptly complete all required training.
• Submit time sheet biweekly.
• Some evening and weekend work may be required.
• Must be available both Fall and Spring semesters and must remain enrolled throughout the duration of employment.
• Provide resume and 3–5 references from academic or professional members of the university.
• All positions are security‑sensitive. Applicants are subject to a criminal history investigation, and employment is contingent upon the institution’s verification of credentials and/or other information required by the institution’s procedures, including completion of the criminal history check.

Pay

Rate: $9.00 per hour for up to 19 hours per week.

Equal Opportunity Statement

This is an Equal Opportunity/Veterans/Disability Employer.