Student Services & Welcome Desk Specialist

Montgomery County Community College; Pottstown (Montgomery County); On-site; USD 16,531 - 24,796; Part time

Job summary

Montgomery County Community College is seeking a part-time Student Services Assistant to support new and returning students and contribute to access, retention, and completion initiatives. The role provides front-line service at the Student Services Welcome Desk and back-office support in the Testing Center and Enrollment Services, ensuring a high level of customer service.

Responsibilities include in-person and digital communication via phone, email, text, online chat, Zoom, Starfish, and other

Responsibilities

• Provide front-line and back-office support at the Student Services Welcome Desk and Testing Center.
• Assist enrollment services and student success initiatives with a focus on customer service.
• Support both new and returning students to meet access, retention, and completion goals.

Job description

Montgomery County Community College is seeking a part-time Student Services Assistant to support new and returning students and contribute to access, retention, and completion initiatives. The role provides front-line service at the Student Services Welcome Desk and back-office support in the Testing Center and Enrollment Services, ensuring a high level of customer service.

Responsibilities include in-person and digital communication via phone, email, text, online chat, Zoom, Starfish, and other