Student Services Enrollment Advisor

Virginia's Community College System; Richmond (VA); On-site; USD 50,000 - 61,000; Full time

Job summary

Virginia Community College System is seeking an Enrollment Specialist to provide information on admissions, registration, domicile, and financial aid. The role involves responding to student inquiries, managing records, and guiding students through processes with patience and accuracy.

The position requires experience in registrar services, familiarity with PeopleSoft or similar SIS, and strong communication skills.

Qualifications

• Experience in a college/university registrar setting or Admissions environment.
• Proficiency with PeopleSoft Student Administration System or similar SIS.
• Strong communication and customer service skills; ability to explain policies clearly.
• Experience with Microsoft Office and document scanning/retrieval tasks.
• Ability to work under pressure, meet deadlines, and handle confidential information.

Responsibilities

• Provide information to students on admissions, registration, and related policies.
• Respond to inquiries about applications, domicile, registration, transcripts, and graduation.
• Scan documents and retrieve student records using PeopleSoft and imaging software.
• Maintain accurate records and support enrollment verifications.
• Refer students to appropriate departments and assist with referrals as needed.

Skills

Customer service

PeopleSoft

Microsoft Office

Oral and written communication

Records management

Problem solving

Tools

PeopleSoft

Imaging software

Job description

Virginia Community College System is seeking an Enrollment Specialist to provide information on admissions, registration, domicile, and financial aid. The role involves responding to student inquiries, managing records, and guiding students through processes with patience and accuracy.

The position requires experience in registrar services, familiarity with PeopleSoft or similar SIS, and strong communication skills.