Student Enrollment Services Specialist

Cuyahoga Community College; Cleveland (OH); On-site; USD 41,494 - 50,715; Full time

Job summary

Cuyahoga Community College is seeking a full-time Enrollment Services Representative to provide first-level support in admissions, registration, and financial aid queries. This role involves processing academic records, answering student inquiries, and maintaining accurate student information systems.

The ideal candidate will have an Associate Degree, strong customer service skills, and the ability to work in a fast-paced environment. A commitment to student satisfaction and interaction is essential for success in this role.

Qualifications

• Two years of full-time clerical experience in an office environment.
• One year of full-time experience in student services in an educational setting.
• Skills in keyboarding and basic grammar.

Responsibilities

• Assist in processing academic records.
• Respond to inquiries from students and provide information.
• Process registration payments and assist with financial aid applications.

Skills

Customer service skills

Communication skills

Basic math skills

Keyboarding skills

Attention to detail

Education

Associate Degree

Tools

MS Word

MS Excel

Banner software

Job description

Cuyahoga Community College is seeking a full-time Enrollment Services Representative to provide first-level support in admissions, registration, and financial aid queries. This role involves processing academic records, answering student inquiries, and maintaining accurate student information systems.

The ideal candidate will have an Associate Degree, strong customer service skills, and the ability to work in a fast-paced environment. A commitment to student satisfaction and interaction is essential for success in this role.