Student Success Admissions Specialist

VCCS; Portsmouth (VA); On-site; USD 35,000 - 42,000; Full time

Job summary

Tidewater Community College is seeking an Admission and Enrollment Specialist in Portsmouth to support students through admissions, enrollment, and records processes. You will evaluate domicile applications, maintain data, interpret policies, and deliver high-quality customer service to students, families, and campus partners.

The role requires familiarity with FERPA, PeopleSoft, and related systems, plus strong organizational skills and teamwork.

Qualifications

• Knowledge of admissions, enrollment, and student records processes within a higher education environment, preferably a community college.
• Familiarity with FERPA and related state and institutional policies and procedures.
• Knowledge of PeopleSoft, Perceptive Content, Microsoft Office, and other student information or document management systems.
• Strong customer service skills with clear, courteous, and professional communication.

Responsibilities

• Support student success by providing accurate, student-centered help throughout admissions, enrollment, and records processes.
• Evaluate domicile applications and maintain data in PeopleSoft and Perceptive Content.
• Interpret and communicate college and state policies to students, families, and campus stakeholders.
• Collaborate with colleagues to ensure efficient operations and perform essential office duties.

Skills

Admissions processes

Customer service

Interdepartmental collaboration

Problem solving

Data accuracy

Attention to detail

Record management

Communication (verbal)

Tools

PeopleSoft

Perceptive Content

Microsoft Office

Job description

Tidewater Community College is seeking an Admission and Enrollment Specialist in Portsmouth to support students through admissions, enrollment, and records processes. You will evaluate domicile applications, maintain data, interpret policies, and deliver high-quality customer service to students, families, and campus partners.

The role requires familiarity with FERPA, PeopleSoft, and related systems, plus strong organizational skills and teamwork.