Admissions & Enrollment Specialist, Student Records

Commonwealth of VA Careers; Portsmouth (VA); On-site; USD 35,000 - 42,000; Full time

Job summary

Tidewater Community College in Portsmouth seeks an Admissions and Enrollment Specialist to support students through admissions, enrollment, and records processes. The role involves evaluating domicile applications, upholding FERPA and college policies, and delivering high-quality customer service to students and families.

Responsibilities include data integrity in PeopleSoft and Perceptive Content, office duties, and collaboration across departments to ensure efficient operations.

Qualifications

• Knowledge of admissions, enrollment, and student records processes in higher education.
• Familiarity with FERPA and related policies and procedures.
• Strong customer service and communication skills across multiple channels.
• Ability to maintain accurate records and handle confidential information.

Responsibilities

• Assist students through admissions, enrollment, and records processes with accuracy and customer focus.
• Evaluate domicile applications and interpret college and state policies.
• Maintain data in PeopleSoft and Perceptive Content; manage documents and records.

Skills

Admissions process knowledge

Customer service

Communication

Problem solving

Tools

PeopleSoft

Perceptive Content

Microsoft Office

Job description

Tidewater Community College in Portsmouth seeks an Admissions and Enrollment Specialist to support students through admissions, enrollment, and records processes. The role involves evaluating domicile applications, upholding FERPA and college policies, and delivering high-quality customer service to students and families.

Responsibilities include data integrity in PeopleSoft and Perceptive Content, office duties, and collaboration across departments to ensure efficient operations.