Student Services & Admissions Coordinator

Miami University (Ohio); Oxford (OH); On-site; USD 22,000 - 31,000; Full time

Benefits offered by this job

Benefits eligible

Job summary

Miami University seeks a Student Services Technician in the Admissions Office Administration. This regular, hourly role supports daily operations across Admissions, Registrar and Student Financial Aid with a 30-hour weekly schedule August through Mid-May each year.

Responsibilities include visit-line management, front desk coverage, calendar management, and administrative support. A background check is required and the campus promotes inclusive, smoke-free environments.

Qualifications

• Twelve months of coursework or training beyond high school and two years of related experience or equivalent
• Knowledge of unit's operations, policies, and procedures
• Knowledge of computers and office applications
• Knowledge of related state and federal laws (e.g., FERPA)
• Oral and written communication skills
• Ability to work with people from diverse backgrounds
• May require supervisory, clerical and/or research skills

Responsibilities

• Assist in daily management of the visit phone line and direct callers for timely responses and excellent customer service
• Assist the Senior Visit Coordinator with front desk coverage, room scheduling and faculty appointments
• Provide calendar management, triage calls, and prepare meeting agendas
• Provide event and project support as requested
• Maintain accurate files and computer databases on students
• Investigate and resolve problems related to admissions, registration and financial assistance
• Process admissions applications, credentials and decisions; assist with registration and course scheduling

Job description

Miami University seeks a Student Services Technician in the Admissions Office Administration. This regular, hourly role supports daily operations across Admissions, Registrar and Student Financial Aid with a 30-hour weekly schedule August through Mid-May each year.

Responsibilities include visit-line management, front desk coverage, calendar management, and administrative support. A background check is required and the campus promotes inclusive, smoke-free environments.