Senior Student Services Lead for Admissions & Aid

miamioh; Ohio; On-site; GBP 17,000 - 24,000; Part time

Job summary

Miami University seeks a Senior Student Services Technician to oversee daily operations of admission, registrar and student financial assistance. You will supervise staff, ensure accuracy of transactions, and prepare reports for department leadership.

Key responsibilities include solving problems for students and families, interpreting policies, and maintaining compliance with FERPA guidelines while coordinating cross-functional workflows across offices.

Qualifications

• Oral and written communication skills required.
• Knowledge of FERPA and related laws for student records.
• Experience with admissions, registrar or student financial aid processes.
• Ability to supervise staff and manage workflows.

Responsibilities

• Oversees operations of admission, registration and student financial aid to ensure smooth workflow.
• Acts as information resource for prospective and current students and families.
• Performs complex administrative tasks including processing related transactions and reports.
• Gathers statistics, prepares reports, and provides guidance to staff on objectives.
• Supervises staff, enforces procedures, and monitors performance.

Skills

Communication skills

FERPA knowledge

Office software

Diversity sensitivity

Supervisory skills

Education

Relevant education/experience

Job description

Miami University seeks a Senior Student Services Technician to oversee daily operations of admission, registrar and student financial assistance. You will supervise staff, ensure accuracy of transactions, and prepare reports for department leadership.

Key responsibilities include solving problems for students and families, interpreting policies, and maintaining compliance with FERPA guidelines while coordinating cross-functional workflows across offices.