Senior Student Services Specialist - Admissions & Aid

Miami University (Ohio); Oxford (OH); On-site; USD 23,000 - 33,000; Part time

Job summary

Miami University (Ohio) seeks a Senior Student Services Technician to support the daily operations of Admission, Registrar and Student Financial Assistance.

The role involves handling high-volume administrative tasks, assisting students and families, and ensuring accuracy in financial aid processes. A minimum of 18 months coursework beyond high school plus related experience is required.

Qualifications

• Requires eighteen months of coursework or training beyond high school and three years of admission, registrar or student financial assistance experience, or an equivalent combination of education and experience.

Responsibilities

• Monitors and reviews operations of admission, registration, and student financial assistance; ensures workflow and that work product meets professional standards.
• Serves as informational resource to prospective students, current students and parents; resolves problems related to admission, registration and financial assistance and interprets policies.
• Performs advanced administrative tasks including coordinating student services, updating correspondence, processing transactions, and supporting financial assistance related tasks.
• Oversees staff, assists in enforcing policies, establishes schedules and reviews performance.
• Gathers and analyzes statistical information regarding department programs and produces reports.

Skills

Customer service

Administrative support

Oral & written communication

Office applications

Education

High school diploma + 18 months coursework

Tools

Microsoft Office

Job description

Miami University (Ohio) seeks a Senior Student Services Technician to support the daily operations of Admission, Registrar and Student Financial Assistance.

The role involves handling high-volume administrative tasks, assisting students and families, and ensuring accuracy in financial aid processes. A minimum of 18 months coursework beyond high school plus related experience is required.