Student Orientation & Onboarding Operations Specialist

The Pennsylvania State University; Pennsylvania; Sur place; USD 41 000 - 59 000; Plein temps

Avantages offerts par ce poste

Tuition discount 75%

Comprehensive benefits

Retirement plans

Paid holidays and leave

Résumé du poste

The Pennsylvania State University is seeking an Orientation Systems and Operations Coordinator to help run the daily operations of New Student Orientation. You will coordinate onboarding processes, manage system workflows, handle financial transactions, and support reporting and program implementation across campus partners.

Ideal candidates have 2+ years in administrative operations, strong data management, and experience with university systems.

Qualifications

• GED or HS required with at least 2 years of relevant experience.
• Experience in administrative operations, customer service, or data management preferred.
• Ability to handle financial transactions and system-based workflows.

Responsabilités

• Coordinate operational processes supporting student onboarding and orientation registration.
• Execute business processes across university systems (Visual Zen, LionPATH, Starfish).
• Monitor onboarding progress and resolve routine issues.
• Generate reports, maintain records, and support data validation.
• Coordinate orientation registration charges, refunds, and reconciliation.
• Support inquiries from students, families, and campus partners.
• Assist with training, documentation, and user support for orientation systems.
• Support planning and implementation of New Student Orientation and Welcome Week.
• Collaborate with campus colleagues on special projects and initiatives.

Connaissances

Administrative operations

Customer service

Data management

Financial operations

Systems administration

Process coordination

Formation

GED or HS

2+ years experience

Outils

Visual Zen

LionPATH

Starfish

Description du poste

The Pennsylvania State University is seeking an Orientation Systems and Operations Coordinator to help run the daily operations of New Student Orientation. You will coordinate onboarding processes, manage system workflows, handle financial transactions, and support reporting and program implementation across campus partners.

Ideal candidates have 2+ years in administrative operations, strong data management, and experience with university systems.