Orientation Systems & Onboarding Coordinator — 75% Tuition Discount

The Pennsylvania State University; State College (Centre County); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

75% tuition discount

Comprehensive benefits package

Job summary

The Pennsylvania State University in State College, PA is seeking an Orientation Systems and Operations Coordinator to manage the day-to-day operations of the New Student Orientation program, coordinating onboarding systems, financial transactions, reporting, and program implementation. You will collaborate with campus partners to ensure a smooth transition for new students and families.

This role requires experience in administrative operations, customer service, and data management, with

Qualifications

• Experience in administrative operations, customer service, or data management.
• Ability to support onboarding processes and reporting.
• Willingness to work occasional evenings and weekends.

Responsibilities

• Coordinate operational processes supporting student onboarding, orientation registration, academic consultation, and course scheduling
• Execute and monitor business processes across multiple university systems, including Visual Zen, LionPATH, and Starfish
• Monitor student progress through onboarding requirements and resolve routine operational issues
• Generate reports, maintain records, and support data validation and process documentation activities
• Coordinate New Student Orientation registration charges, refunds, adjustments, and reconciliation activities
• Provide support for student, family, and campus partner inquiries related to orientation and onboarding processes
• Assist with training, documentation development, and user support for orientation systems
• Support the planning and implementation of New Student Orientation, Welcome Week, and related transition programs
• Collaborate with colleagues across the University on special projects and operational initiatives

Skills

Administrative operations

Customer service

Data management

Financial operations

Systems administration

Tools

Visual Zen

LionPATH

Starfish

Job description

The Pennsylvania State University in State College, PA is seeking an Orientation Systems and Operations Coordinator to manage the day-to-day operations of the New Student Orientation program, coordinating onboarding systems, financial transactions, reporting, and program implementation. You will collaborate with campus partners to ensure a smooth transition for new students and families.

This role requires experience in administrative operations, customer service, and data management, with