Student Financial Aid Navigator

Ivy Tech Community College of Indiana; Fort Wayne (IN); On-site; USD 33,000 - 46,000; Full time

Benefits offered by this job

Health plan options

Dental plan

Vision plan

Retirement plan

Flexible spending accounts

Job summary

Ivy Tech Community College of Indiana is hiring a Financial Aid Assistant to support daily operations of the financial aid office under the direction of the Directors. You will help students file FAFSA, assist with verification, and provide customer service to students and parents on aid processes.

Responsibilities include maintaining electronic files, monitoring SAP, assisting in awarding and disbursement, and processing paperwork for sponsor agencies. Background checks apply.

Qualifications

• Ability to work independently with minimal direction.
• Dependable and punctual.
• Ability to multi-task, be meticulous, organized and adapt to changing situations.
• Not in default on an education loan or in overpayment of a federal grant or loan.

Responsibilities

• Counsel and assist students with filing FAFSA.
• Assist students/parents through verification processes.
• Assist with document imaging.
• Provide customer service to students and parents on aid processes.
• Advise students/parents regarding availability of and application processes for financial aid.
• Maintain electronic student files and monitor progress for aid recipients.
• Assist in awarding and disbursement of student aid and loan processes.
• Process sponsor paperwork (e.g., SNAP, Work One, Vocational Rehab, VA).
• Manage Satisfactory Academic Progress appeal processes.
• Support Federal Work Study program and placement of students.

Skills

Independent work

Dependable

Multi-tasking

Meticulous

Organized

Adaptable

Education

Associate degree

Financial aid experience

Tools

FAFSA processes

Electronic student files

Job description

Ivy Tech Community College of Indiana is hiring a Financial Aid Assistant to support daily operations of the financial aid office under the direction of the Directors. You will help students file FAFSA, assist with verification, and provide customer service to students and parents on aid processes.

Responsibilities include maintaining electronic files, monitoring SAP, assisting in awarding and disbursement, and processing paperwork for sponsor agencies. Background checks apply.