Financial Aid Advisor

Ivy Tech Community College; Fort Wayne (IN); On-site; USD 33,000 - 46,000; Full time

Benefits offered by this job

Health & Wellness

Dental plan

Vision plan

Retirement & Financial Security

Paid time off

Job summary

Ivy Tech Community College Fort Wayne, IN is seeking a Financial Aid Student Services Specialist to assist in daily financial aid office operations under the Director/Assistants. You will help with FAFSA filings, verifications, document imaging, and student communication about aid programs.

The role requires strong organization, ability to multi-task, and dependable teamwork. Benefits and career growth opportunities accompany a competitive salary.

Qualifications

• Associate degree preferred or significant financial aid experience.
• Ability to work independently with minimal direction.
• Excellent organizational, multitasking, and communication skills.

Responsibilities

• Assist with regional financial aid operations and Enrollment Specialists.
• Counsel & assist students with filing FAFSA.
• Assist students/parents through verification processes.
• Assist with document imaging and maintenance of electronic files.
• Provide customer service and clear communication on aid processes to students and parents.
• Advise students/parents regarding availability of and application processes for financial aid.
• Support to awarding and disbursement of student aid; assist related departments.
• Assist with loan application processes and disbursement.
• Process paperwork for sponsor agencies (SNAP, Work One, VR, VA).
• Manage Satisfactory Academic Progress appeal processes.
• Assist Federal Work Study and placement of students.
• Communicate with Systems Office financial aid team.

Education

Associate degree preferred or significant financial aid experience

Job description

This position provides customer service to students seeking and receiving financial assistance. The position under the direction of the Director/Assistant Directors of Financial Aid will assist in the daily operations of the financial aid office.Salary Range:$33,097 - $46,060-Compensation will be commensurate with the requirements of the position and the candidate’s relevant experience and education.Major Responsibilities:Assist with regional financial aid operations which include:Assisting Enrollment SpecialistsCounsel & assist student with filing FAFSA.Assist students/parents through verification processes.Assist with document imaging.Provide customer service and clear communication to students and parents on aid processes.Advise current and prospective students/parents regarding the availability of and application processes involved with obtaining various forms of financial aid.Assist in the maintenance of electronic student files.Assist in monitoring standards of progress for all students receiving financial assistance.Assist in the application, tracking, processing, awarding and disbursement of student aid for those students who qualify, including support to various departments within the college.Assist with loan application processes and disbursement.Process paperwork required by various sponsor agencies such as SNAP, Work One, Vocational Rehabilitation, and Veteran's Affairs.Manage Satisfactory Academic Progress appeal processes.Assist with Federal Work Study Program and placement of students in open positions.Communicate with Systems Office financial aid team members.Other duties logically associated with the position.Minimum Qualifications:Must be able to work independently with minimal direction with ability to assist students with concerns. Must be exceptionally dependable. Must have the ability to multi-task, be meticulous, organized, and able to adjust to rapidly changing situations.Must not be in default on an education loan or in overpayment of a federal grant or loanPreferred Qualifications:Associate degree preferred or significant financial aid experience.Other Requirements:Selected candidate will be subject to background checks including criminal history checks, and any offer of employment will be contingent upon that outcome.Ivy Tech is committed to supporting the well-being, growth, and financial security of our full-time faculty and staff. Our comprehensive benefits package includes:Health & WellnessMultiple medical plan options paired with a Health Savings Account with a generous employer contributionDental plan with no-cost preventive services and coverage for orthodontiaVision plan with low-cost exams and allowances for glasses or contact lensesEmployee Assistance Program offering no-cost confidential counseling sessions, legal consultations, financial planning consultations, and other resourcesWellness program with opportunities to earn $250 in Wellness RewardsFlexible Spending Accounts for healthcare (limited purpose) and dependent careRetirement & Financial Security10% employer retirement contribution, fully vested after two yearsBasic life insurance equal to annual salary paid by the College, with optional supplemental coverageShort-term and long-term disability benefitsEducational BenefitsFee remission for employees, spouses, and dependent childrenTuition assistance for undergraduate, graduate, and doctoral programsPaid professional development opportunitiesWork‑Life BalanceGenerous paid time off, including vacation, sick leave, holidays, and winter recessFlexible work arrangements where availablePaid childbirth recovery leave (8 weeks)Paid parental leave (4 weeks)Additional PerksEligibility for Public Service Loan ForgivenessAdditional discounts on gym memberships, transportation, and various retail servicesIvy Tech is proud to offer benefits that support your health, your family, and your future—because when our employees thrive, our students and communities thrive too. For more information on Ivy Tech Benefits, visit https://careers.ivytech.edu/benefits.Note: Employees who re-hire with the College within 180 days of leaving a full-time position with the College may be eligible for additional benefits depending on their bridged seniority date.Ivy Tech Community College is an accredited, equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, ethnicity, national origin, marital status, religion, sex, gender, sexual orientation, gender identity, disability, age or veteran status. As required by Title IX of the Education Amendments of 1972, Ivy Tech Community College does not discriminate on the basis of sex, including sexual harassment in its educational programs and activities, including employment and admissions. Questions specific to Title IX may be referred to the College’s Title IX Coordinator or to the US Department of Education Office of Civil Rights.