Student Work-Study: Financial Aid Clerk

Ivy Tech Community College of Indiana; Kokomo (IN); On-site; USD 17,000 - 24,000; Part time

Benefits offered by this job

Competitive benefits

Professional development programs

Collaborative culture

Job summary

Ivy Tech Community College of Indiana is seeking Federal Work-Study staff for the Financial Aid Office. This part-time position supports daily operations, provides excellent customer service to students and families, and helps with administrative tasks across enrollment and aid processes.

Responsibilities include handling files, emails, events, and reports while maintaining confidentiality and ensuring a welcoming office environment.

Qualifications

• High school diploma or GED required.
• Must have completed the FAFSA on file demonstrating financial need.
• Maintain a minimum of 1 credit hour or more of enrollment in eligible courses.
• Maintain an aid-eligible SAP status.
• No incomplete financial aid requirements.

Responsibilities

• Assist with administrative tasks of the Enrollment Center and Financial Aid Office daily.
• Organize files and forms, make copies, scan documents, and/or make calls or send emails.
• Support FAFSA workshops and other financial aid events.
• Prepare mailings and outreach communications for prospective and current students.
• Help maintain records in the financial aid database and track student interactions for reports.

Skills

Customer service

Confidentiality

Communication

Organization

Education

High school diploma or GED

Job description

Federal Work-Study positions are part-time positions hired each semester and are for current Ivy Tech students. The Financial Aid Work-Study will perform assigned duties to support the operations of the Financial Aid Office and assist the Financial Aid staff as needed. The role involves providing excellent customer service to students and families, supporting administrative tasks, and ensuring smooth office operations.

Minimum Position Qualifications

Assist with various administrative tasks of the Enrollment Center and Financial Aid Office daily. Including but not limited to organizing files and forms, making copies, scanning documents, and/or making calls or sending emails. Support FAFSA workshops and other financial aid events. Ability to maintain confidentiality. Respond to general email inquiries and forward detailed questions to the appropriate staff. Prepare mailings and outreach communications for prospective and current students. Help maintain accurate records in the financial aid database. Assist with tracking student interactions and compiling reports as needed. Ensure the financial aid office remains welcoming and organized by tidying common areas and restocking office supplies.

Financial Aid Processing

Starting Salary Range: $15.00 per hour Classification: Work Study

Minimum Federal Work Study Qualifications

Must have a high school diploma or GED.

Student must have completed the current FAFSA on file demonstrating financial need.

Maintain a minimum of 1 credit hour or more of enrollment in eligible courses.

Maintain an aid-eligible Satisfactory Academic Progress (SAP) status.

The student cannot have any incomplete financial aid requirements.

Ivy Tech Community College is an accredited, equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, ethnicity, national origin, marital status, religion, sex, gender, sexual orientation, gender identity, disability, age or veteran status.

As required by Title IX of the Education Amendments of 1972, Ivy Tech Community College does not discriminate on the basis of sex, including sexual harassment in its educational programs and activities, including employment and admissions. Questions specific to Title IX may be referred to the College's Title IX Coordinator or to the US Department of Education Office of Civil Rights.

At Ivy Tech, you'll be part of something bigger, where collaboration fuels innovation, learning is a shared journey, and meaningful goals become life-changing achievements. As Indiana's only full-fledged community college, we're deeply rooted in our mission to empower students, strengthen communities, and support one another every step of the way. No matter your role, you'll be valued, supported, and inspired because here, people come first. Our faculty and staff are united by purpose, driven by passion, and proud of the difference we make together. Join a team where your work matters. Discover your potential. Make your impact. Ivy Tech is the largest singly accredited community college system in the nation. Providing education across Indiana, we motivate and inspire students as they pursue their futures. To achieve this, it takes a community of over 6,500 employees in 75 locations.

• Competitive benefits and professional development programs
• The most advanced technologies in our classrooms and training facilities
• Collaborative and innovative culture with a focus on creativity and employee belonging
• Commitment to adapting to meet Indiana's workforce needs and fostering a sustainable, inclusive workplace