Student Financial Aid Navigator

Ivy Tech Community College; Fort Wayne (IN); On-site; USD 33,000 - 46,000; Full time

Benefits offered by this job

Health & Wellness

Dental plan

Vision plan

Retirement & Financial Security

Paid time off

Job summary

Ivy Tech Community College Fort Wayne, IN is seeking a Financial Aid Student Services Specialist to assist in daily financial aid office operations under the Director/Assistants. You will help with FAFSA filings, verifications, document imaging, and student communication about aid programs.

The role requires strong organization, ability to multi-task, and dependable teamwork. Benefits and career growth opportunities accompany a competitive salary.

Qualifications

• Associate degree preferred or significant financial aid experience.
• Ability to work independently with minimal direction.
• Excellent organizational, multitasking, and communication skills.

Responsibilities

• Assist with regional financial aid operations and Enrollment Specialists.
• Counsel & assist students with filing FAFSA.
• Assist students/parents through verification processes.
• Assist with document imaging and maintenance of electronic files.
• Provide customer service and clear communication on aid processes to students and parents.
• Advise students/parents regarding availability of and application processes for financial aid.
• Support to awarding and disbursement of student aid; assist related departments.
• Assist with loan application processes and disbursement.
• Process paperwork for sponsor agencies (SNAP, Work One, VR, VA).
• Manage Satisfactory Academic Progress appeal processes.
• Assist Federal Work Study and placement of students.
• Communicate with Systems Office financial aid team.

Education

Associate degree preferred or significant financial aid experience

Job description

Ivy Tech Community College Fort Wayne, IN is seeking a Financial Aid Student Services Specialist to assist in daily financial aid office operations under the Director/Assistants. You will help with FAFSA filings, verifications, document imaging, and student communication about aid programs.

The role requires strong organization, ability to multi-task, and dependable teamwork. Benefits and career growth opportunities accompany a competitive salary.