Student Accounts Assistant - Financial Services & Compliance

Ivy Tech Community College; Indianapolis (IN); On-site; USD 17,000 - 24,000; Part time

Job summary

Ivy Tech Community College in Indianapolis is seeking a Student Accounts Federal Work Study Assistant to provide administrative support to the Student Accounts team, handling document management, account review, and reporting. The role involves confidential data handling in line with FERPA and institutional privacy standards.

Additionally, you will help with MC holds, refunds, and campus outreach, while maintaining accurate records and following established procedures.

Qualifications

• Completed FAFSA on file demonstrating financial need.
• Maintain an aid-eligible SAP status.
• Maintain a minimum of 1 credit hour of enrollment in eligible courses.
• Excellent organizational and communication skills.

Responsibilities

• Scan and organize incoming mail and documentation for processing.
• Create PDF invoice packets and prepare supporting documentation.
• Review student account data for completeness and accuracy and escalate discrepancies.
• Assist with adding MC holds under established procedures and supervision.
• Assist with processing refund time outs verifying original payment source and logging information with all final approvals completed by supervisory staff.
• Assist with communications and outreach to campus personnel regarding reports and follow-up actions.
• Maintain accurate records and perform other administrative duties as assigned.

Skills

Professionalism

Reliability

Attention to detail

Strong organizational skills

Strong communication skills

Independent work

Follow procedures

Education

Completed FAFSA on file

SAP status

Enrollment in eligible courses (1 credit hour)

Tools

Microsoft Office

Job description

Ivy Tech Community College in Indianapolis is seeking a Student Accounts Federal Work Study Assistant to provide administrative support to the Student Accounts team, handling document management, account review, and reporting. The role involves confidential data handling in line with FERPA and institutional privacy standards.

Additionally, you will help with MC holds, refunds, and campus outreach, while maintaining accurate records and following established procedures.