Student Accounts Support Specialist

Ivy Tech Community College of Indiana; Indianapolis (IN); On-site; USD 17,000 - 24,000; Part time

Benefits offered by this job

Competitive benefits

Professional development programs

Job summary

Ivy Tech Community College of Indiana seeks a Student Accounts Federal Work Study Assistant to support the Student Accounts team. You will handle document management, account review, reporting, and campus outreach while protecting FERPA privacy and data security.

This role emphasizes accuracy, reliability, and professional communication as you gain experience in student financial services operations and higher education administration.

Qualifications

• Completed FAFSA on file demonstrating financial need.
• Maintain an aid‑eligible SAP status.
• Maintain a minimum of 1 credit hour of enrollment in eligible courses.

Responsibilities

• Scan and organize incoming mail and documentation for processing.
• Create PDF invoice packets and prepare supporting documentation.
• Review student account data for completeness and accuracy.
• Assist with processing refund time outs and approvals.
• Assist with campus outreach and communications on reports.

Skills

Professionalism

Confidentiality

Organization

Communication

Independence

Procedures

Education

FAFSA on file

SAP status

Enrollment in eligible courses (1 credit hour)

Tools

Microsoft Office

Reporting tools

Job description

Ivy Tech Community College of Indiana seeks a Student Accounts Federal Work Study Assistant to support the Student Accounts team. You will handle document management, account review, reporting, and campus outreach while protecting FERPA privacy and data security.

This role emphasizes accuracy, reliability, and professional communication as you gain experience in student financial services operations and higher education administration.