Student Finance & Billing Specialist

University Of The, Inc.arnate Word; San Antonio (TX); On-site; USD 38,000 - 40,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

Tuition benefits

Paid holidays

Vacation and sick leave

Job summary

University of the Incarnate Word is seeking a Student Account Representative to serve as the primary contact for students and parents on finances, billing, and payment options. The SAR will work with the Business Office team to deliver excellent service under the Director of the Business Office.

UIW offers comprehensive benefits for full-time staff, including medical, dental, vision, and retirement plans, with tuition benefits and various discounts.

Qualifications

• Detail-oriented
• Cash handling techniques
• Effective written and verbal communication
• Multi-tasking in a fast-paced environment
• Ability to work with students, staff, and the public
• Proficiency in Microsoft Office applications
• Respect for diverse communities and campus policies

Responsibilities

• Process incoming postal mail promptly.
• Follow up on unsettled petty cash and gift card requests.
• Notify individuals about NSF payments from banks.
• Post incidental fines/fees (Library, housing, etc.).
• Bill third party vendors (Veterans Affairs, 529 Plans, Military TA).
• Ensure timely payment; initiate collection for past-due bills.
• Provide information on billing, tuition options, parking, holds, and financial aid.
• Coordinate with Registrar, Financial Aid, and other departments on holds and refunds.

Skills

Customer service

Cash handling

Communication skills

Multi-tasking

Teamwork

Diversity awareness

Microsoft Office

Education

High School Diploma or equivalent

Tools

Microsoft Office

Job description

University of the Incarnate Word is seeking a Student Account Representative to serve as the primary contact for students and parents on finances, billing, and payment options. The SAR will work with the Business Office team to deliver excellent service under the Director of the Business Office.

UIW offers comprehensive benefits for full-time staff, including medical, dental, vision, and retirement plans, with tuition benefits and various discounts.