Student Billing & Accounts Specialist

William Jewell College; Liberty (MO); On-site; USD 42,000 - 60,000; Full time

Job summary

William Jewell College in Liberty, Missouri, seeks an Accounts Receivable Specialist to manage student accounts, process billing and payments, and handle third-party billings. You will provide courteous support to students and families while ensuring accurate financial transactions in a campus setting.

This on-campus role collaborates with Financial Aid, Registrar, Advancement, and other offices to resolve discrepancies, monitor balances, and support year-end processes.

Qualifications

• Associate degree in accounting, business, or related field OR minimum two years of experience in a financial or customer service role.
• Strong attention to detail and organizational skills.
• Excellent communication and interpersonal skills.
• Proficiency with Microsoft Office Suite (Excel, Word, Outlook).

Responsibilities

• Prepare and distribute student billing statements in accordance with College policies and billing schedules.
• Accurately process student adjustments, refunds, and account corrections.
• Assist with updating billings in the College’s financial software for all semester and monthly starts.
• Work closely with Advancement to collect pledge payments from donors.
• Prepare and distribute third-party billings.
• Monitor past due accounts and support collections processes in collaboration with appropriate staff.
• Respond to student and parent inquiries in-person, via phone, and email regarding account balances, payment plans, billing questions, and financial holds.
• Work closely with Financial Aid and Registrar’s Office to ensure account accuracy and resolve discrepancies.
• Maintain and update student account records in the College’s financial and student information systems.
• Assist with the implementation and monitoring of student payment plans.
• Support year-end and audit processes by providing documentation and account analysis as needed.
• Promote financial literacy and support students in understanding their financial responsibilities.
• Ensure compliance with FERPA and college policies regarding student account information.
• Leads and manages all accounts receivable projects, ensuring timely execution, accuracy, and alignment with organizational objectives.
• Performs other duties, responsibilities, and special projects as assigned.

Skills

Attention to detail

Organizational skills

Communication

Interpersonal skills

Excel

Word

Outlook

Education

Associate degree in accounting, business, or related field OR minimum of two years of experience in a financial or customer service role

Tools

Excel

Word

Outlook

Job description

William Jewell College in Liberty, Missouri, seeks an Accounts Receivable Specialist to manage student accounts, process billing and payments, and handle third-party billings. You will provide courteous support to students and families while ensuring accurate financial transactions in a campus setting.

This on-campus role collaborates with Financial Aid, Registrar, Advancement, and other offices to resolve discrepancies, monitor balances, and support year-end processes.