Student Accounts & Payments Specialist

Northampton Community College; Town of Bethlehem (NY); On-site; USD 2,066,000 - 2,480,000; Part time

Job summary

Northampton Community College is seeking a part-time Student Account Representative to support the Bursar Office in Bethlehem, PA. The role involves handling student accounts, processing payments, and answering inquiries about balances, plans, and refunds.

Approximately 25 hours per week across four days, with duties spanning front-desk tasks, mail processing, and phone/email support. The ideal candidate will be customer-focused, detail-oriented, and capable of multitasking in a busy campus

Qualifications

• Customer-facing position.
• Experience in customer service.
• Ability to multitask and stay organized.

Responsibilities

• Reviewing account balances and answering student questions.
• Answering questions about payment plans and refunds.
• Posting and applying payments to tuition charges.
• Balancing the cash drawer at the end of the day.
• Processing student payments and other payments (parking tickets, deposits).
• Handling mail, phones, and email inquiries in a timely manner.

Skills

Customer service

Attention to detail

Multitasking

Computer proficiency

Job description

Northampton Community College is seeking a part-time Student Account Representative to support the Bursar Office in Bethlehem, PA. The role involves handling student accounts, processing payments, and answering inquiries about balances, plans, and refunds.

Approximately 25 hours per week across four days, with duties spanning front-desk tasks, mail processing, and phone/email support. The ideal candidate will be customer-focused, detail-oriented, and capable of multitasking in a busy campus