Student Accounts Specialist — Part-Time

Northampton Community College; Bethlehem Township (PA); On-site; USD 21,000 - 26,000; Part time

Job summary

Northampton Community College is seeking a part-time Student Account Representative to work in the Bursar Office. The role focuses on customer service with student accounts, including reviewing balances, explaining payment plans and refunds, and balancing the cash drawer at day’s end.

Responsibilities include posting payments, handling parking tickets and deposits, processing mail, answering phones, filing, and replying to emails from students, staff, faculty, and external organizations.

Qualifications

• Experience in a customer-facing role is required.
• Must be detail-oriented and able to multitask.
• Proficient with computers and basic office software.

Responsibilities

• Review account balances and answer student questions.
• Explain payment plans and refunds to students.
• Apply payments to tuition charges and balance cash drawer daily.
• Post payments such as parking tickets and other deposits.
• Process mail, answer phones, file, and respond to emails from students, staff and external organizations.

Skills

Customer service

Detail-oriented

Multitasking

Computer proficiency

Job description

Northampton Community College is seeking a part-time Student Account Representative to work in the Bursar Office. The role focuses on customer service with student accounts, including reviewing balances, explaining payment plans and refunds, and balancing the cash drawer at day’s end.

Responsibilities include posting payments, handling parking tickets and deposits, processing mail, answering phones, filing, and replying to emails from students, staff, faculty, and external organizations.