Student Accounts Leader & Business Office Manager

Universal Technical Institute; Orlando (FL); On-site; USD 65,000 - 90,000; Full time

Job summary

Universal Technical Institute, Inc. is seeking a Business Office Manager (Student Accounts) for the Orlando Campus to oversee campus operations with a focus on compliance, accuracy, efficiency, and excellent student service.

You will supervise staff, manage student accounts receivable and collections, accounts payable, and inventory while maintaining professional office systems. You will lead a team to ensure timely processing, accurate reporting, and strong customer support for transcripts and

Qualifications

• HS Diploma or GED is required.
• Minimum three years of experience in a business office environment.
• Minimum of three years of online higher education experience in a business office setting preferred.
• Knowledge of GAAP and ability to apply it.
• Strong interpersonal skills and conflict resolution abilities.
• Experience with accounts receivable, collections, inventory management, and financial reporting.

Responsibilities

• Ensure business office compliance with regulatory and internal policies; manage funds securely.
• Lead student collections with substantial outreach to maintain receivables and payment plans.
• Process and reconcile accounts payable, invoices, and aging reports accurately.
• Manage campus inventory of textbooks and supplies with counts and variance resolution.
• Process student accounts transactions, including credits, charges, adjustments, and exceptions.
• Provide excellent customer service to students regarding accounts, transcripts, diplomas, and requests.
• Coordinate with Financial Aid for cancellations, refunds, and aid adjustments.
• Support adherence to accounting standards with Campus Support Center.
• Assist with campus facility operations as needed.
• Develop and lead a high-performance team through training and performance management.

Skills

GAAP knowledge

Communication

Problem solving

Team leadership

MS Office proficiency

SharePoint

Education

HS Diploma or GED

Bachelor’s degree in business related field

Tools

MS Office

SharePoint

Educational software

Job description

Universal Technical Institute, Inc. is seeking a Business Office Manager (Student Accounts) for the Orlando Campus to oversee campus operations with a focus on compliance, accuracy, efficiency, and excellent student service.

You will supervise staff, manage student accounts receivable and collections, accounts payable, and inventory while maintaining professional office systems. You will lead a team to ensure timely processing, accurate reporting, and strong customer support for transcripts and