Student Accounts & Campus Operations Manager

Universal Technical Institute, Inc.; Smyrna (GA); In loco; USD 55.000 - 85.000; Tempo pieno

Descrizione del lavoro

Universal Technical Institute, Inc. in Smyrna, GA is seeking a Business Office Manager to oversee campus student accounts and related office operations. The role focuses on collections, accuracy, efficiency and exceptional student service.

You will manage accounts receivable, accounts payable, purchasing and inventory, while collaborating with Financial Aid and Campus Support Center to ensure compliance and timely reporting. Lead a high-performing team and maintain professional office systems.

Competenze

• HS Diploma or GED required.
• Bachelor’s degree in business related field preferred.
• Minimum three (3) years of experience in a business office environment required.
• Minimum three (3) years of online higher education experience in a business office setting preferred.
• Broad knowledge of accounts receivable, collections, inventory management, financial reporting and proprietary education preferred.
• Knowledge of generally accepted accounting principles and procedures (GAAP).
• Maintain professionalism and integrity in negotiations and interpersonal interactions.

Mansioni

• Oversee campus business office operations focusing on collections, compliance, accuracy, efficiency and student service.
• Lead student collections efforts, dedicating 60% of time to outreach and payment plans.
• Process and reconcile accounts payable, invoices and campus expenditures.
• Manage campus textbook and supplies inventory and conduct physical counts.
• Process student account transactions including credits, charges and adjustments.
• Provide excellent customer service to students regarding accounts, transcripts and diplomas.
• Coordinate with Financial Aid to handle cancellations, refunds and aid adjustments.
• Ensure adherence to accounting standards in collaboration with Campus Support Center.
• Assist with campus facility operations as needed.
• Develop and mentor a high-performance team, using training and performance management.

Conoscenze

Team leadership

Customer service

Analytical thinking

Communication

Problem solving

Attention to detail

Confidentiality

GAAP awareness

Adaptability

Process improvement

Formazione

HS Diploma or GED

Bachelor’s degree in business related field

Strumenti

MS Office

SharePoint

Descrizione del lavoro

Universal Technical Institute, Inc. in Smyrna, GA is seeking a Business Office Manager to oversee campus student accounts and related office operations. The role focuses on collections, accuracy, efficiency and exceptional student service.

You will manage accounts receivable, accounts payable, purchasing and inventory, while collaborating with Financial Aid and Campus Support Center to ensure compliance and timely reporting. Lead a high-performing team and maintain professional office systems.