Campus Business Office Manager - Compliance & Collections

Universal Technical Institute, Inc.; Dallas (TX); Hybrid; USD 65,000 - 95,000; Full time

Benefits offered by this job

Tuition Waiver (after 6 months)

Paid Time Off

401(k) Retirement Matching

Paid Parental Leave

Health, Vision, Dental

Pet Insurance

Health Plan Enrollment

Job summary

Universal Technical Institute, Inc. is hiring a Business Office Manager to oversee campus financial operations including student accounts receivable, collections, accounts payable, and purchasing. The role emphasizes compliance, accuracy, and exceptional student service, with leadership and performance management of staff.

The position supports operations with the Campus Support Center and may involve remote, hybrid, or on-site work arrangements to meet business needs.

Qualifications

• HS Diploma or GED (required).
• Bachelor's degree in business (preferred).
• Minimum three (3) years of experience in a business office environment (required).
• Minimum of three (3) years of online higher education experience in a business office setting (preferred).
• Broad knowledge of accounts receivable, collections, inventory management, and financial reporting (preferred).

Responsibilities

• Ensure business office compliance with regulatory and internal policies.
• Lead student collections efforts and manage payment plans.
• Process and reconcile accounts payable and aging reports.
• Manage campus inventory of textbooks and supplies.
• Process student account transactions accurately and provide excellent student service.
• Coordinate with Financial Aid for cancellations and refunds.
• Support adherence to accounting standards with Campus Support Center.
• Assist with campus facility operations as needed.
• Develop and lead a high-performance team with training and career development.
• Recognize and reward employee contributions.

Education

HS Diploma or GED

Bachelor's degree in business

3+ years in business office

3+ years in online higher education environment

GAAP knowledge

Professionalism

Communication

Presentation skills

Listening skills

Training facilitation

Problem solving

Stakeholder management

Data interpretation

Negotiation

Team leadership

Tools

MS Office

SharePoint

Educational software

Job description

Universal Technical Institute, Inc. is hiring a Business Office Manager to oversee campus financial operations including student accounts receivable, collections, accounts payable, and purchasing. The role emphasizes compliance, accuracy, and exceptional student service, with leadership and performance management of staff.

The position supports operations with the Campus Support Center and may involve remote, hybrid, or on-site work arrangements to meet business needs.