Strategic Water Utilities Account Manager (Remote)

120Water, Inc.; United States; Remote; USD 90,000 - 150,000; Full time

Job summary

120Water, Inc. is seeking an Account Manager to own mid-sized utilities’ relationships, drive retention, and expand recurring revenue. You will renew, upsell, and ensure customers extract measurable value from our water data platform.

You’ll work cross-functionally with Customer Success, Onboarding, Product, Support, and Finance. The role blends strategic account planning with hands-on execution in a remote US environment, with occasional travel for customer visits and industry events.

Qualifications

• 5+ years in account management, customer success, or quota-carrying sales.
• Experience in the water or utility industry preferred.
• Strong organization and CRM discipline.
• Clear, direct communication with customers and colleagues.
• Curiosity to understand how utilities run programs.

Responsibilities

• Own retention and growth for a portfolio of commercial accounts.
• Lead renewal planning and expansion opportunities.
• Forecast and manage pipeline in HubSpot.
• Collaborate with CS, Onboarding, Product, Support, and Finance.
• Create advocates and gather references.

Skills

Account management

Customer success

Quota-carrying sales

Tools

HubSpot

Job description

120Water, Inc. is seeking an Account Manager to own mid-sized utilities’ relationships, drive retention, and expand recurring revenue. You will renew, upsell, and ensure customers extract measurable value from our water data platform.

You’ll work cross-functionally with Customer Success, Onboarding, Product, Support, and Finance. The role blends strategic account planning with hands-on execution in a remote US environment, with occasional travel for customer visits and industry events.