Strategic Veterinary Relationship Lead

covetrus; San Antonio (TX); On-site; USD 85,000 - 140,000; Full time

Job summary

Covetrus seeks a Veterinary Relationship Manager in San Antonio, TX to lead growth across in-clinic, technology, and specialty products within the designated sales territory. This quota-carrying role focuses on optimizing customer accounts, addressing needs, and driving adoption of VetSuite and point solutions through partnerships with VAE and strong CRM usage.

The Senior Veterinary Relationship Manager collaborates with cross-functional teams, negotiates terms, and ensures a positive customer

Qualifications

• Bachelor’s degree or equivalent in Business, Communications, or related field.
• Minimum 3 years of relevant experience in sales, account management, or similar roles within the veterinary or healthcare industry.
• Proven history of consistently exceeding sales quotas and delivering on objectives.

Responsibilities

• Serves as the key sales contact for retain and develop accounts with a focus on strategic growth and long-term customer relationships to meet company financial targets.
• Works alongside Veterinary Account Executive on key accounts in territory to accelerate adoption of VetSuite while shortening the sales cycle.
• Leads and supports the sales team in achieving and exceeding revenue and gross profit goals through customer relationship nurturing.
• Leverages internal content and expertise to drive engagement activities, including webinars, and optimization initiatives that support revenue growth and adoption.
• Identifies and addresses customer needs, pain points, and opportunities to proactively generate potential VetSuite opportunities and drive further growth and adoption within the sales segment.
• Collaborates closely with Account Executives to assess, communicate, and pursue VetSuite leads to maximize growth potential and customer value; communicates VetSuite leads to VAE via SFDC.
• Acts as a primary customer liaison for the implementation and onboarding processes, ensuring seamless transitions and a positive customer experience.
• Analyzes internal reports to optimize customer utilization, identify growth opportunities, and guide sales team efforts.
• Manages and maintains critical data and customer updates within SFDC to effectively track and support the sales process and customer relationships.
• Negotiates pricing and contract terms, secures deals across all product offerings, and manages contract renewals to ensure ongoing customer satisfaction and retention.
• Shares best practices across the region and zone and helps drive adoption of these across peers.

Skills

Collaborative in matrix organization

Customer needs analysis

Sales quota achievement

Relationship management

Adaptability

Cross-functional collaboration

Negotiation skills

CRM proficiency

Education

Bachelor's degree or equivalent

Tools

Salesforce (SFDC)

Job description

Covetrus seeks a Veterinary Relationship Manager in San Antonio, TX to lead growth across in-clinic, technology, and specialty products within the designated sales territory. This quota-carrying role focuses on optimizing customer accounts, addressing needs, and driving adoption of VetSuite and point solutions through partnerships with VAE and strong CRM usage.

The Senior Veterinary Relationship Manager collaborates with cross-functional teams, negotiates terms, and ensures a positive customer