Strategic Account Manager: Territory Growth & Renewals

Otis SE; Kaukauna (WI); On-site; USD 55,000 - 85,000; Full time

Benefits offered by this job

401(k) plan with company match

Medical insurance

Dental insurance

Vision insurance

Paid vacation

Job summary

Otis Worldwide Corporation is seeking a Specialist, Account Manager to grow sales and margins in the Green Bay, WI territory. You will cultivate customer relationships, renew maintenance agreements, and drive renewal opportunities while coordinating with Operations and the branch sales team.

The role emphasizes technical sales consulting, pipeline forecasting, and proactive communication of market dynamics.

Qualifications

• 2-4 years of outside sales experience or related field experience in property management or HVAC sales.
• Strong written and verbal communication skills to develop expectations and relationships with customers.
• Customer-centric approach with motivation to achieve customer satisfaction.

Responsibilities

• Prospect, build, and maintain customer relationships; meet or exceed sales objectives.
• Responsible for territory sales and margin growth.
• Retain and renew maintenance agreements via MFA program to improve satisfaction.
• Manage and nurture account relationships to drive renewals and repair opportunities.
• Conduct sales planners and needs assessments to target accounts and expansions.
• Coordinate with Operations to resolve customer concerns.
• Collaborate with branch sales to identify business opportunities.
• Provide competitive feedback and market insights to improve solutions.

Skills

Outside sales

Account management

Customer relationship building

Verbal and written communication

Education

Bachelor's degree

Job description

Otis Worldwide Corporation is seeking a Specialist, Account Manager to grow sales and margins in the Green Bay, WI territory. You will cultivate customer relationships, renew maintenance agreements, and drive renewal opportunities while coordinating with Operations and the branch sales team.

The role emphasizes technical sales consulting, pipeline forecasting, and proactive communication of market dynamics.