Strategic Territory Account & Customer Success Manager

Waste Pro, USA; Jacksonville (FL); On-site; USD 60,000 - 95,000; Full time

Job summary

Waste Pro in Jacksonville, FL is seeking a sales-focused professional to grow revenue in a defined territory. You will work with Regional Sales Manager and Corporate leadership to shape market plans and align services with client needs.

You will visit existing customers, negotiate renewals, prepare bids, and use Salesforce to track activities and forecast revenue. A background in B2B services, strong communication, and travel willingness are essential.

Qualifications

• Education: AS/BA/BS in business, marketing, or communications.
• 2-5 years of sales, account management/client success experience within the Managed Services sector.
• Prefer waste and recycling experience or B2B commercial/industrial experience.
• Demonstrated ability to apply consultative and solutions based selling skills.
• Applied skills in negotiation, bid responses, contract management, forecasting and reporting.
• Experience customer interaction, negotiation, presentation skills, account management, forecasting, pricing, and sales closure.

Responsibilities

• Develops maximum potential sales volume and profitability within defined territory.
• Participates with Regional Sales Manager and Corporate Sales leadership in market planning.
• Develops collaborative customer experience with in-person visits.
• Ensures customer satisfaction through direct communication and feedback.
• Matches Waste Pro services to client needs and delivers required support.
• Manages service/price change transactions and uses Salesforce to forecast revenue.
• Interacts with executives and managers to drive renewals and proposals.
• Stays involved in complaint resolution and adheres to regulations.
• Participates in community events to promote Waste Pro’s services.
• Forecasts monthly, quarterly, and annual revenue performance.

Skills

Sales experience

Account management

Negotiation

Forecasting

CRM

Communication

Pricing

Problem-solving

Teamwork

Travel readiness

Education

AS/BA/BS in business/marketing/communications

Tools

Salesforce

MS Excel

MS PowerPoint

MS Word

MS Outlook

Job description

Waste Pro in Jacksonville, FL is seeking a sales-focused professional to grow revenue in a defined territory. You will work with Regional Sales Manager and Corporate leadership to shape market plans and align services with client needs.

You will visit existing customers, negotiate renewals, prepare bids, and use Salesforce to track activities and forecast revenue. A background in B2B services, strong communication, and travel willingness are essential.