Territory Customer Success Manager, Waste & Recycling

Waste Pro, USA; Hilda (MS); On-site; USD 60,000 - 90,000; Full time

Job summary

Waste Pro is seeking a Sales Customer Success Manager to grow and retain revenues through proactive client engagement and strategic relationship building. You will conduct in-person visits, align services to client needs, and drive renewal opportunities within a defined territory.

The role emphasizes consultative selling, coordination with Regional and Corporate Sales, and accurate revenue forecasting using Salesforce. Travel within the defined territory is required.

Qualifications

• 2-5 years of sales, account management/client success experience within the Managed Services sector.
• Prefer waste and recycling experience or B2B commercial/industrial experience.
• Demonstrated ability to apply consultative and solutions based selling skills.
• Applied skills in negotiation, bid responses, contract management, forecasting and reporting.
• Experience customer interaction, negotiation, presentation skills, account management, forecasting, pricing, and sales closure.

Responsibilities

• Develops maximum potential sales volume and profitability within defined territory.
• Participates in partnership with Regional Sales Manager and Corporate Sales leadership in planning.
• Develops a collaborative customer experience with pro-active in-person visits.
• Ensures customer satisfaction through direct communication and feedback.
• Matches Waste Pro services to client needs and supports renewal negotiations.
• Forecasts monthly revenue and uses Salesforce to track activities and results.

Skills

Consultative selling

Negotiation

Client relationship building

Forecasting

Pricing strategies

Sales closure

Communication skills

Cross-functional collaboration

Problem-solving

Presentations

Education

AS/BA/BS in business, marketing, or communications

Tools

CRM software

MS Outlook

Word

PowerPoint

Excel

Job description

Waste Pro is seeking a Sales Customer Success Manager to grow and retain revenues through proactive client engagement and strategic relationship building. You will conduct in-person visits, align services to client needs, and drive renewal opportunities within a defined territory.

The role emphasizes consultative selling, coordination with Regional and Corporate Sales, and accurate revenue forecasting using Salesforce. Travel within the defined territory is required.