Strategic Customer Success Manager, Waste Services

Waste-Pro; Jacksonville (FL); On-site; USD 70,000 - 110,000; Full time

Job summary

Waste Pro is seeking a Customer Success Manager in a field-based role to drive long-term growth and retention of revenues. You will manage a defined territory, perform proactive site visits, and align Waste Pro services to client needs through consultative selling and effective coordination with regional and corporate sales leadership.

The position emphasizes solving customer concerns, renewing contracts, and maintaining strong relationships while navigating pricing and service changes in a

Qualifications

• Bachelor's/associate degree in business, marketing, or communications or related experience.
• 2–5 years of sales/account management experience in a B2B environment preferred.
• Proven consultative selling, negotiation, and closing skills.

Responsibilities

• Develops maximum potential sales volume and profitability within defined territory.
• Applies long-term strategic market and sales planning with regional leadership.
• Maintains collaborative customer experience with pro-active in-person visits within the region.

Skills

Consultative selling

Negotiation

Account management

Forecasting

Pricing

Relationship building

Client interaction

Education

AS/BA/BS in business, marketing, or communications

Tools

Salesforce CRM

MS Outlook

Microsoft Word

PowerPoint

Excel

Job description

Waste Pro is seeking a Customer Success Manager in a field-based role to drive long-term growth and retention of revenues. You will manage a defined territory, perform proactive site visits, and align Waste Pro services to client needs through consultative selling and effective coordination with regional and corporate sales leadership.

The position emphasizes solving customer concerns, renewing contracts, and maintaining strong relationships while navigating pricing and service changes in a