Territory Customer Success Manager, Waste Services

Waste Pro, USA; Kenner (LA); On-site; USD 70,000 - 110,000; Full time

Job summary

Waste Pro is seeking a Customer Success Manager in the New Orleans area to grow and retain revenue by managing existing customers, conducting proactive site visits, and delivering tailored Waste Pro solutions. You will coordinate with regional leadership and internal partners to meet client expectations and extend service contracts.

The role emphasizes consultative selling, renewal management, and proactive issue resolution, with travel within the defined sales territory.

Qualifications

• Education in business, marketing or communications; relevant experience acceptable.
• 2–5 years of sales, account management or client success experience.
• Demonstrated consultative and solutions‑based selling skills.
• Ability to apply negotiation, pricing and contract management.

Responsibilities

• Develops maximum sales volume and profitability within a defined territory.
• Collaborates on short‑ and long‑term market and sales planning with leadership.
• Maintains proactive in‑person visits to existing customers to ensure satisfaction and growth.
• Matches Waste Pro services to client needs and facilitates renewals and changes as required.
• Forecasts revenue and uses Salesforce to track activity and results.

Skills

CRM experience

Negotiation

Sales forecasting

Account management

B2B sales

Education

AS/BA/BS in business, marketing, or communications

Tools

Salesforce

MS Office

Job description

Waste Pro is seeking a Customer Success Manager in the New Orleans area to grow and retain revenue by managing existing customers, conducting proactive site visits, and delivering tailored Waste Pro solutions. You will coordinate with regional leadership and internal partners to meet client expectations and extend service contracts.

The role emphasizes consultative selling, renewal management, and proactive issue resolution, with travel within the defined sales territory.