Strategic Software Account Manager | Manufacturing Solutions

ECI Software Solutions, Inc.; Northern (KY); Hybrid; USD 70,000 - 120,000; Full time

Job summary

ECI Software Solutions, Inc. is seeking a results-driven sales professional focused on manufacturing software solutions. You will engage with manufacturing clients, demonstrate value, and drive opportunities from initial contact to close.

Join a collaborative team to expand the customer base, manage the full sales cycle, and achieve revenue targets while delivering exceptional service and post-sale support.

Qualifications

• Proven track record of success in sales, preferably within software or technology.
• Experience selling to manufacturing customers; strong understanding of manufacturing processes is desirable.
• Strong communication and interpersonal skills; ability to build rapport with clients.
• Proficient in CRM software (Salesforce) and Microsoft Office.

Responsibilities

• Develop a strong understanding of ECI products and communicate their value to customers.
• Develop and nurture relationships with existing customers within your base.
• Conduct outbound calls, emails, and virtual meetings to engage customers and present software solutions.
• Collaborate with the sales team to identify opportunities, qualify leads, and drive the sales process from initial contact to closure.
• Leverage consultative selling to tailor solutions and meet client requirements.
• Manage the full sales cycle including pipeline management, negotiation, and contract closure, aiming to meet/exceed targets.
• Provide exceptional customer service and act as the primary contact for inquiries.
• Maintain strong relationships to reduce churn and secure maintenance contracts.
• Log every outreach in Salesforce and produce regular activity reports.
• Meet monthly, quarterly, and yearly sales quotas and quality communication goals.

Skills

Sales experience

CRM proficiency

Manufacturing domain

Communication skills

Consultative selling

Pipeline management

Product demos

MS Office

Tools

Salesforce

Microsoft Office

Job description

ECI Software Solutions, Inc. is seeking a results-driven sales professional focused on manufacturing software solutions. You will engage with manufacturing clients, demonstrate value, and drive opportunities from initial contact to close.

Join a collaborative team to expand the customer base, manage the full sales cycle, and achieve revenue targets while delivering exceptional service and post-sale support.