Manufacturing Software Sales Account Manager

ECI Software Solutions; United States; Remote; USD 60,000 - 120,000; Full time

Job summary

ECI Software Solutions is seeking a sales professional to drive software solutions for manufacturing customers. You will manage the full sales cycle, from initial contact to contract closure, while building strong customer relationships and reducing churn.

The role requires outbound outreach, product knowledge, and the ability to engage via phone and online meetings. Strong CRM and communication skills are essential for success.

Qualifications

• Proven track record of success in B2B software sales.
• Experience selling to manufacturing customers is highly desirable.
• Strong communication and interpersonal skills for client engagement.
• Ability to build rapport and drive revenue growth.

Responsibilities

• Develop a strong understanding of ECI products and services and communicate value to customers.
• Cultivate relationships with existing customers and nurture accounts.
• Conduct outbound calls, emails, and virtual meetings to understand needs and present solutions.
• Collaborate with sales to identify opportunities and progress deals from contact to closure.
• Use a consultative selling approach to tailor solutions to client requirements.
• Manage full sales cycle including pipeline, negotiation, and contract closure.
• Provide exceptional customer service as the primary point of contact for inquiries.
• Maintain relationships to increase references and reduce churn.
• Log all outreach in Salesforce and generate activity reports.
• Meet monthly, quarterly, and annual sales targets per strategic plan.
• Maintain high-quality communication goals in line with plans.

Skills

Sales experience

CRM experience

Manufacturing knowledge

Communication skills

Tools

Salesforce

Microsoft Office

Job description

ECI Software Solutions is seeking a sales professional to drive software solutions for manufacturing customers. You will manage the full sales cycle, from initial contact to contract closure, while building strong customer relationships and reducing churn.

The role requires outbound outreach, product knowledge, and the ability to engage via phone and online meetings. Strong CRM and communication skills are essential for success.