Strategic SMB Accounts Manager

UKG; Hartford (CT); Vor Ort; USD 90.000 - 95.000; Vollzeit

Zusammenfassung

UKG is seeking an SMB Customer Account Manager to grow strategic accounts, build trusted relationships, and expand the value of the UKG partnership. You will research industries, craft tailored proposals, and lead initiatives that align with customer needs.

Responsibilities include maintaining account health, developing Annual Account Plans, and driving pipeline across assigned accounts. Travel up to 25% for face-to-face meetings and executive engagement is expected.

Qualifikationen

• 2+ years in account management, sales, customer success, ERM or related field with sales quotas.
• Minimum 1 year technology/software industry experience.
• Willingness to travel for face-to-face interactions and events.

Aufgaben

• Grow customer accounts by building trusted relationships and identifying expansions.
• Develop proposals, conduct business reviews, and align offerings to customer needs.
• Maintain account health, monitor pipeline, and manage four-quarter forecasts in SFDC.
• Engage marketing teams and executives to strengthen the partnership.

Kenntnisse

Account management

Sales experience

Technology experience

Communication skills

Salesforce

Travel willingness

Ausbildung

Bachelor's degree or equivalent

Tools

Salesforce CRM

Jobbeschreibung

UKG is seeking an SMB Customer Account Manager to grow strategic accounts, build trusted relationships, and expand the value of the UKG partnership. You will research industries, craft tailored proposals, and lead initiatives that align with customer needs.

Responsibilities include maintaining account health, developing Annual Account Plans, and driving pipeline across assigned accounts. Travel up to 25% for face-to-face meetings and executive engagement is expected.