Strategic SMB Account Manager - Solutions Seller

HP; Rio Rancho (NM); On-site; USD 40,000 - 48,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Long term/short term disability

Employee assistance program

Flexible spending account

Life insurance

Generous time off and parental leave

13 paid holidays

Flexible paid vacation and sick leave

Job summary

HP is seeking an experienced Inside Sales professional to engage customers, handle inquiries, and sell products, services, and solutions while nurturing client relationships. The role requires expertise in solution-based selling, complex negotiations, and strategic collaboration to optimize sales outcomes and elevate team performance.

You will handle requests, manage key accounts, and collaborate with cross-functional teams to refine strategies and drive growth.

Qualifications

• High school diploma or GED required.
• 6–8 years of related inside sales or tele sales experience.
• Certified Inside Sales Professional (CISP) preferred.

Responsibilities

• Handles customer request calls and sells products, services, and solutions to the installed base.
• Addresses complex inquiries with multi-product solutions and integrated offerings.
• Manages key accounts, grows relationships, and aligns offerings with client goals.
• Maintains deep knowledge of products, services, and industry trends.
• Leads high-value negotiations to secure favorable outcomes.
• Collaborates with cross-functional teams to optimize the sales process.
• Informs management on trends and opportunities to refine strategies.
• Analyzes performance data to spot improvements and optimization.
• Contributes to sales strategy development across teams.
• Trains and coaches junior representatives to raise team performance.

Skills

Solution-based selling

Complex negotiations

Strategic collaboration

Account management

CRM (Salesforce)

Inside sales

Phone sales

Multi-product selling

Cross-selling

Customer relationship management

Sales strategy

Sales forecasting

Data analysis

Lead generation

Communication

Education

High School Diploma or GED

Tools

Salesforce

Job description

HP is seeking an experienced Inside Sales professional to engage customers, handle inquiries, and sell products, services, and solutions while nurturing client relationships. The role requires expertise in solution-based selling, complex negotiations, and strategic collaboration to optimize sales outcomes and elevate team performance.

You will handle requests, manage key accounts, and collaborate with cross-functional teams to refine strategies and drive growth.