Strategic SMB Account Manager for Growth & Renewals

Procore Technologies; Austin (TX); On-site; USD 65,000 - 127,000; Full time

Job summary

Procore Technologies is seeking an SMB Account Manager for Owners to join our Sales team in Austin, TX (also offering Carpinteria, CA and Tampa, FL offices). You will be the main contact for existing SMB accounts, driving renewals and expansions while collaborating with Customer Success and other Sales members to grow revenue.

The role emphasizes timely follow-up, accurate CRM data, and strategic territory planning.

Qualifications

• BA/BS or equivalent experience preferred.
• 2+ years of demonstrated successful software sales.
• Experience using a consultative, solution-based sales methodology desired.
• Proven record of success in an inside sales-based selling model.
• Ability and resilience to work in a fast-paced sales environment.
• Ability to develop trusted relationships.
• Post-sale revenue expansion experience preferred.
• Proficiency with CRM and online collaboration tools (Google Workspace, Slack).
• Experience with Salesforce.com or similar CRM.

Responsibilities

• Timely follow-up and qualification of new prospects from customer requests or leads.
• Manage and maintain accurate leads, opportunities, and account information within Salesforce.com.
• Develop and execute prospecting plans for territory development to establish rapport and create opportunities.
• Network and research accounts, identify key players, generate interest, and obtain business requirements.
• Maintain accurate forecasts; provide reports on sales activities and projects as requested.
• Upgrade and expand product offerings to current SMB clients in your book of business.
• Pursue and increase knowledge of key competitors to communicate value.
• Achieve or exceed monthly and quarterly targets.
• Obtain repeat business, referrals, and references by understanding customer requirements.

Skills

Consultative sales

Relationship building

Pipeline management

Forecasting

Fast-paced environment

Education

BA/BS or equivalent

Tools

Salesforce.com

Google Workspace

Slack

Job description

Procore Technologies is seeking an SMB Account Manager for Owners to join our Sales team in Austin, TX (also offering Carpinteria, CA and Tampa, FL offices). You will be the main contact for existing SMB accounts, driving renewals and expansions while collaborating with Customer Success and other Sales members to grow revenue.

The role emphasizes timely follow-up, accurate CRM data, and strategic territory planning.