Strategic SMB Account Manager

HP Inc.; Rio Rancho (NM); On-site; USD 40,000 - 48,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Disability insurance

Employee assistance program

Flexible spending account

Life insurance

Parental leave

Paid holidays

Vacation & sick leave

Job summary

HP Inc. SMB Account Manager is responsible for engaging with customers, handling inquiries, and effectively selling products, services, and solutions while nurturing client relationships.

The role emphasizes advanced solution-based selling, complex negotiations, and strategic collaboration to optimize sales outcomes and elevate team performance. The position involves managing key accounts, staying current on HP offerings, and working with cross-functional teams to refine sales strategies and

Qualifications

• High School diploma or GED or equivalent is required.
• Typically 6–8 years of related inside sales or tele sales experience.
• Certified Inside Sales Professional (CISP) preferred.

Responsibilities

• Handles customer requests and sells products, services, and solutions to the installed base.
• Offers multi-product solutions through complex, integrated configurations.
• Manages key accounts, nurtures relationships, and identifies growth opportunities.
• Maintains in-depth knowledge of HP products, services, and industry trends.
• Navigates high-value negotiations to secure beneficial outcomes for customers and HP.
• Collaborates with cross-functional teams to optimize the sales process.
• Provides input to sales reps on market trends and opportunities to refine strategies.
• Analyzes performance data to identify trends and opportunities for improvement.
• Contributes to sales strategy development with cross-functional teams.
• Trains and coaches junior representatives to improve team performance.

Skills

Business Development

Inside Sales

Consultative Selling

Customer Relationship Management

Sales Process

Salesforce

Cold Calling

Education

High School Diploma/GED or equivalent

Tools

Salesforce

Job description

HP Inc. SMB Account Manager is responsible for engaging with customers, handling inquiries, and effectively selling products, services, and solutions while nurturing client relationships.

The role emphasizes advanced solution-based selling, complex negotiations, and strategic collaboration to optimize sales outcomes and elevate team performance. The position involves managing key accounts, staying current on HP offerings, and working with cross-functional teams to refine sales strategies and