Strategic Services Sales & Solutions Director

Salesforce; Chicago (IL); On-site; USD 171,000 - 273,000; Full time

Benefits offered by this job

401(k)

Employee stock purchase program

Medical/dental/vision coverage

Job summary

Salesforce is seeking a Services Sales Solutions leader to prescriptively shape enterprise engagements, define customer outcomes, and translate them into implementable solution designs. You’ll craft SOWs, estimates, timelines, and staffing plans in collaboration with Account Partners and Legal teams.

In this role you’ll drive win-rate through strong executive-level storytelling, mentor teammates, and ensure a seamless hand-off to delivery while aligning with Salesforce best practices and

Qualifications

• Minimum Experience: 10+ years’ experience delivering enterprise-level consulting services, with 7+ years focused on the Salesforce platform.
• Financial services industry experience preferred.
• Experience leading end-to-end discovery, solutioning, estimating, and SOW creation for multi-cloud, transformational programs.

Responsibilities

• Lead the pre-sales discovery process, defining customer outcomes and translating them into a viable high‑level solution design.
• Develop and articulate implementation proposals and Statements of Work (SOWs), including detailed estimates, timelines, and staffing plans.
• After the sale, ensure a clean transition to the delivery team with clearly understood scope and commitments.
• Mentor others and share best practices in solutioning, scoping, and engagement shaping.

Skills

Executive presence

Pre-Sales leadership

Project leadership

Sales collaboration

Go-to-market support

Platform expertise

Leadership

Analytical skills

Business acumen

Commercial acumen

Education

Bachelor’s degree or equivalent

Advanced degree preferred

Job description

Salesforce is seeking a Services Sales Solutions leader to prescriptively shape enterprise engagements, define customer outcomes, and translate them into implementable solution designs. You’ll craft SOWs, estimates, timelines, and staffing plans in collaboration with Account Partners and Legal teams.

In this role you’ll drive win-rate through strong executive-level storytelling, mentor teammates, and ensure a seamless hand-off to delivery while aligning with Salesforce best practices and