Senior Services Sales & Solutions Lead

salesforce.com, inc.; Chicago (IL); On-site; USD 171,000 - 273,000; Full time

Job summary

Salesforce is seeking a Services Sales Solution Lead to prescriptively shape and lead the execution of large engagements for strategic customers. You’ll be the trusted advisor to Sales and Professional Services, ensuring customer success and value delivery while coordinating across SMEs to craft compelling implementation proposals.

In this role, you’ll manage pre- and post-sales activities, align with account teams, drive outcomes, maintain executive relationships, and mentor teams.

Qualifications

• 5+ years delivering and overseeing Salesforce Platform solutions.
• 10+ years delivering consulting services, including leadership and advisory engagements.
• 5+ years relevant industry experience in healthcare, life sciences, or related fields.

Responsibilities

• Pre-Sales alignment and engagement planning with customers.
• Lead project kickoff and governance across cross-functional teams.
• Develop client-specific proposals and SOWs with SMEs.
• Maintain executive relationships and act as escalation point.
• Drive customer success and renewals where applicable.
• Mentor team members and collaborate with GTM teams to grow services.

Skills

Executive communication

Pre-Sales experience

Customer relationship management

Project governance

Leadership in matrixed organizations

Cloud software understanding

Education

BA/BS degree or foreign equivalent; MBA preferred

Tools

Salesforce Platform

Job description

Salesforce is seeking a Services Sales Solution Lead to prescriptively shape and lead the execution of large engagements for strategic customers. You’ll be the trusted advisor to Sales and Professional Services, ensuring customer success and value delivery while coordinating across SMEs to craft compelling implementation proposals.

In this role, you’ll manage pre- and post-sales activities, align with account teams, drive outcomes, maintain executive relationships, and mentor teams.