Strategic Services Sales Lead – Platform Solutions

Salesforce; Illinois; On-site; USD 140,000 - 190,000; Full time

Job summary

Salesforce is seeking a Services Sales Solution Lead within Customer Success to prescriptively shape and lead large, transformational engagements for strategic customers. You will serve as a trusted advisor to Salesforce customers, guiding Sales & Professional Services and delivering high customer satisfaction.

You will lead pre-sales activities, manage executive relationships, and coordinate SMEs across the organization to develop and articulate comprehensive implementation proposals, with

Qualifications

• 5+ years of direct experience delivering and/or overseeing solutions on the Salesforce Platform.
• Experience in developing and executing project governance methodologies.
• Experience engaging at CxO level and managing budgets.

Responsibilities

• Lead pre-sales activities and develop client-specific proposals and SOWs.
• Deliver the Services portfolio with cross-functional SMEs for implementation.
• Maintain executive relationships and act as escalation point in engagements.
• Mentor cross-functional teams and align with Account and Services Sales.
• Drive renewal opportunities and ensure customer success outcomes.

Skills

Pre-sales

Account management

Leadership

Stakeholder management

Budget management

Tools

Salesforce Platform

Job description

Salesforce is seeking a Services Sales Solution Lead within Customer Success to prescriptively shape and lead large, transformational engagements for strategic customers. You will serve as a trusted advisor to Salesforce customers, guiding Sales & Professional Services and delivering high customer satisfaction.

You will lead pre-sales activities, manage executive relationships, and coordinate SMEs across the organization to develop and articulate comprehensive implementation proposals, with