Strategic Services Sales Executive

World Wide Technology; Seattle (WA); On-site; USD 140,000 - 170,000; Full time

Benefits offered by this job

Health and wellbeing benefits

401k with company match

Paid time off and holidays

Job summary

World Wide Technology (WWT) is seeking a Client Services Executive to lead services sales for regional Fortune 500/Enterprise accounts across verticals. You will partner with our sales engineering team to identify, build, and close high-value opportunities and deliver advisory, lab, deployment, workforce, lifecycle, and AppDev services.

Responsibilities include driving proposals, budgets, and statements of work, ensuring smooth transitions to service delivery, and expanding services

Qualifications

• Bachelor's or Master's degree or equivalent experience.
• 10 years of related experience defining, selling, and delivering large-scale services engagements.
• Ability to negotiate mutually agreeable outcomes in complex project/program scenarios with clients, partners, and WWT stakeholders.
• Competency in analytical problem solving, customer/partner relationships, network products and technology expertise, project management, and strategic insight.
• Strong written and verbal communication skills.

Responsibilities

• Grow WWT's Services business by leading the services sales process for assigned accounts and regions, including development of our services business, scoping new work with clients, preparing budgets and pricing, creating and delivering proposals and statements of work, actively driving closure of opportunities with our account teams, and coordinating smooth transitions of awarded engagements from the sales phase to the service delivery phase.
• Oversee and coordinate services offerings across Advisory, Lab, Supply Chain, Deployment, Strategic Staffing, Lifecycle and AppDev; cover areas like Collaboration, Data & AI, Hybrid Cloud, Network, Storage, Compute, Security, Infrastructure Modernization & Automation.
• Increase Services profitability and revenue in assigned accounts and regions.
• Develop Services business in assigned accounts and regions with some support from other team members.
• Serve as the single point of contact for sales of Services for assigned accounts and regions.
• Establish and maintain contact with assigned clients, develop relationships with key clients specific to Services engagement and within the overall account strategy.
• Create and develop new services opportunities in assigned accounts and regions.
• Sales Services Oversight of all programs/projects
• Monitor and report on the services health and finances for the region
• Opportunity tracking and forecasting
• Forecasting future resource requirements
• Work with OEM services teams to increase awareness of WWT's services portfolio offerings within the assigned geography(s)
• Conduct detailed requirements gathering and scoping sessions with clients and WWT stakeholders
• Negotiate with WWT suppliers including OEMs and service delivery partners and subcontractors on scope, pricing, delivery methodology and approach
• Create work breakdown structures, preliminary resourcing plans, cost estimates, and pricing for services engagements
• Develop and present preliminary proposals as part of the scoping and services sales process
• Work with any WWT internal departments as needed to create services engagements that are set up for success
• Develop and present statements of work that are accurate, detailed, and contractually protect WWT from scope creep and cost overruns
• Upon award of an engagement, coordinate with SRC, PS, Finance, and other teams to ensure proper setup and smooth transition to service delivery
• Participate in customer-facing project/program kickoffs to align on objectives, scope, and deliverables
• Understand service delivery structures and apply lessons learned to future engagements
• Identify and develop additional services opportunities in the assigned accounts
• Conduct difficult, customer-facing discussions on scope changes
• Identify staffing opportunities with the Strategic Sourcing team
• Participate in project closeout to gather lessons learned and identify opportunities.

Skills

Negotiation

Analytical thinking

Communication

Relationship building

Education

Bachelor's or Master's degree or equivalent experience

Job description

World Wide Technology (WWT) is seeking a Client Services Executive to lead services sales for regional Fortune 500/Enterprise accounts across verticals. You will partner with our sales engineering team to identify, build, and close high-value opportunities and deliver advisory, lab, deployment, workforce, lifecycle, and AppDev services.

Responsibilities include driving proposals, budgets, and statements of work, ensuring smooth transitions to service delivery, and expanding services