Strategic Service & Operations Leader

Southland Industries; Las Vegas (NV); On-site; USD 120,000 - 190,000; Full time

Benefits offered by this job

401(k) plan with 50% company match and

Medical, dental, and vision insurance

Annual bonus program

Life and disability insurance

Pre-tax flexible spending plans

Paid parental leave

Paid holidays and vacation

Training and professional development

Wellness benefits

Job summary

Southland Industries seeks an experienced leader to plan, organize, budget and develop Service Sales and Operations across the division to hit strategic and financial targets. You will partner with division leadership to craft and execute sales strategies, while building a capable team and defining clear accountabilities.

You will review performance against plans, implement metrics to boost gross margins and growth, and manage relationships with key customers, vendors, and industry groups.

Qualifications

• Bachelor’s Degree or equivalent education, training and experience.
• Ten years of service and sales relevant experience, including people management.
• Ability to develop and drive strategic initiatives.
• Ability to create a results-driven, team-oriented environment in a fast-paced setting.
• Ability to build executive-level business relationships across the organization and with customers and vendors.
• Strong understanding of industry standards, business operations and regulatory requirements.
• Strong business acumen and understanding of risk assessment, cash flow and financial analyses.
• Excellent verbal and written communication skills.

Responsibilities

• Plans, organizes, budgets and develops Service Sales and Operations for the division to achieve overall strategic and financial goals.
• Partners with division leadership to develop and implement strategic business plan, including sales strategies.
• Builds and leads a team by developing and communicating short- and long-term business plans and defining accountabilities.
• Reviews performance against operating plans and standards. Develops and implements business metrics to determine gross margin improvement, key market growth, performance efficiencies/inefficiencies and cash flow.
• Interacts and builds relationships with internal and external key stakeholders, including local businesses, preferred subcontractors and industry organizations.
• Identifies trends, risks, best practices and new approaches to improve productivity and profitability.
• Monitors customer satisfaction and address escalated issues. Seeks improvements and implements initiatives as appropriate.
• Partners with Safety to implement new and ongoing programs, including site safety compliance.
• Manages workforce planning, including recruitment, training, development of staff.

Skills

Verbal communication

Written communication

Team leadership

Strategic thinking

Relationship building

Financial acumen

Education

Bachelor’s Degree or equivalent

Tools

Microsoft Office (Word, Excel, PowerPoint)

Job description

Southland Industries seeks an experienced leader to plan, organize, budget and develop Service Sales and Operations across the division to hit strategic and financial targets. You will partner with division leadership to craft and execute sales strategies, while building a capable team and defining clear accountabilities.

You will review performance against plans, implement metrics to boost gross margins and growth, and manage relationships with key customers, vendors, and industry groups.