Mission-Critical Services Leader

Southland Industries; Carrollton (TX); On-site; USD 110,000 - 170,000; Full time

Benefits offered by this job

401(k) with company match

Medical, dental, vision insurance

Annual bonus program

Paid parental leave

Professional development

Paid holidays and vacation

Equal Opportunity Employer

Staff training

Wellness benefits

Job summary

Southland Industries is seeking a senior leader to plan, organize, budget and drive Service Sales and Operations for the division to meet strategic and financial goals. The role partners with division leadership to shape and execute sales strategies, build a capable team and set clear accountability for results.

The position requires 10+ years of service and sales experience, strong executive relationship-building, and deep financial acumen.

Qualifications

• Bachelor’s Degree in a relevant field, or equivalent education, training and experience.
• Ten (10) years of service and sales relevant experience, including people management.
• Ability to create and drive strategic initiatives.
• Ability to lead a results-driven, team-oriented environment in a fast-paced business.
• Ability to develop executive-level business relationships across internal and external stakeholders.
• Strong understanding of industry standards, business operations and regulatory requirements.
• Strong business acumen and understanding of risk, cash flow and financial analyses.
• Excellent verbal and written communication skills.
• Solid Microsoft Office skills, including Word, Excel and PowerPoint.

Responsibilities

• Plans, organizes, budgets and develops Service Sales and Operations for the division to achieve overall strategic and financial goals.
• Partners with division leadership to develop and implement strategic business plans, including sales strategies.
• Builds and leads a team by developing and communicating short-term and long-term business plans and defining accountabilities.
• Reviews performance against operating plans and standards. Develops and implements business metrics to determine gross margin improvement, key market growth, performance efficiencies/inefficiencies, and cash flow.
• Interacts and builds relationships with internal and external key stakeholders, which may include local businesses and institutions, preferred subcontractors and industry organizations.
• Identifies trends, risks, best practices, and new approaches that can improve productivity and profitability.
• Monitors customer satisfaction and address escalated and reoccurring issues. Seeks out opportunities for improvements and implements improvement initiatives as appropriate.
• Partners with Safety to implement new and ongoing programs, including compliance with site-specific safety requirements.
• Manages workforce planning, including recruitment, training, and development of staff.

Skills

Strategic leadership

Sales & service ops

People management

Financial analysis

Executive relationships

Microsoft Office

Education

Bachelor's degree in a relevant field

Tools

Microsoft Word

Microsoft Excel

PowerPoint

Job description

Southland Industries is seeking a senior leader to plan, organize, budget and drive Service Sales and Operations for the division to meet strategic and financial goals. The role partners with division leadership to shape and execute sales strategies, build a capable team and set clear accountability for results.

The position requires 10+ years of service and sales experience, strong executive relationship-building, and deep financial acumen.