Strategic Security Advisor – Falcon Complete

CrowdStrike Inc.; Texas; Remote; USD 100,000 - 155,000; Full time

Benefits offered by this job

Equity awards

Wellness programs

Paid time off

Parental leave

Professional development

Job summary

CrowdStrike Inc. is seeking a Falcon Complete Security Advisor to join a team focused on health and security posture for Falcon Complete customers. The ideal candidate will blend technical security expertise with strong customer management to drive secure outcomes.

You will assess environments, provide actionable recommendations, and coordinate remediation with CrowdStrike products, while upholding procedures and SLAs across multiple teams.

Qualifications

• This role requires 3+ years in a cybersecurity-focused position.
• Bachelor's degree in Technology and/or Cybersecurity or equivalent experience.

Responsibilities

• Assess customer environment and ensure alignment with Falcon Complete standards.
• Provide recommendations for improved security posture.
• Create remediation for CrowdStrike components to bolster security.
• Engage with customers directly on misalignment with standards.
• Document issues and resolve them per SLAs; develop service reports.

Skills

Cybersecurity experience

Customer empathy

Communication skills

Troubleshooting

Windows

Linux

macOS

Threat detection

Incident response

Education

Bachelor's degree in Technology or Cybersecurity

Tools

SIEM

UEBA

MDR/XDR

Job description

CrowdStrike Inc. is seeking a Falcon Complete Security Advisor to join a team focused on health and security posture for Falcon Complete customers. The ideal candidate will blend technical security expertise with strong customer management to drive secure outcomes.

You will assess environments, provide actionable recommendations, and coordinate remediation with CrowdStrike products, while upholding procedures and SLAs across multiple teams.