Senior Security Advisor - Falcon Complete (Remote)

CrowdStrike Inc.; Salem (OR); À distance; USD 100 000 - 155 000; Plein temps

Avantages offerts par ce poste

Market leader in compensation and equ 

Comprehensive physical and mental well

Competitive vacation and holidays for 

Paid parental and adoption leaves

Professional development opportunities

Employee Networks, geographic neighbor

Vibrant office culture with world -

Great Place to Work Certified across 

Résumé du poste

CrowdStrike Inc. is seeking a Falcon Complete Security Advisor to guide customers toward secure, optimal use of CrowdStrike products. You will work with Falcon Complete customers to assess environments, provide recommendations, and drive remediation aligned with best practices.

Join a mission-driven team focused on stopping breaches while leveraging AI to enhance decision-making and operational efficiency. This remote US role emphasizes customer success and cross-team collaboration.

Qualifications

• 3+ years in Cybersecurity focused role.
• Excellent customer-facing communication skills including verbal and written.
• US Citizenship or Green Card Holder.

Responsabilités

• Assess customer’s Falcon environment and ensure alignment with Falcon Complete standards.
• Provide Falcon Complete customers with recommendations that align to improved security.
• Create and recommend remediation for components of CrowdStrike products that may lead to improved security posture.
• Contact customers directly upon identification of misalignment with Falcon Complete standards.
• Document, update, and resolve all customer related issues in accordance with established procedures and SLAs.
• Develop and provide customers with service reports and stats as requested.
• Partner with internal teams to ensure customer satisfaction.

Connaissances

Cybersecurity fundamentals

Customer-focused communication

Incident response

AI-enabled workflows

Formation

Bachelor's degree in Technology and/or Cybersecurity

Outils

Windows

Linux

macOS

Description du poste

CrowdStrike Inc. is seeking a Falcon Complete Security Advisor to guide customers toward secure, optimal use of CrowdStrike products. You will work with Falcon Complete customers to assess environments, provide recommendations, and drive remediation aligned with best practices.

Join a mission-driven team focused on stopping breaches while leveraging AI to enhance decision-making and operational efficiency. This remote US role emphasizes customer success and cross-team collaboration.