Strategic Sales Ops Lead: Forecasting & Analytics

American Express Global Business Travel

Denver (CO)

Remote

USD 88,000 - 164,000

Full time

4 days ago

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Benefits offered by this job

Flexible benefits

Travel perks

Learning platform access

Inclusion initiatives

Job summary

American Express Global Business Travel is seeking a Sales Operations Manager to own high-impact projects across sales process design, systems, forecasting and analytics. You will partner with sales leadership to translate complex problems into scalable, data-driven solutions that boost productivity and effectiveness across our go-to-market teams.

You will drive end-to-end processes from lead routing to territory design and forecasting, while collaborating with Marketing, Solutions, and

Qualifications

5+ years in Sales Operations, Revenue Operations or related analytical/GTM role.
Ability to distill complex problems into actionable requirements.
Extensive experience in sales process design and forecasting.
Advanced proficiency in Salesforce with reports and dashboards.
Experience with Gong, Outreach, 6sense, ZoomInfo or comparable tools.
Strong analytical, Excel/data modeling skills and data-driven decision making.
Excellent written and verbal communication; able to influence senior stakeholders.

Responsibilities

Distill complex business problems and cross-functional processes into actionable requirements for sales and revenue leadership.
Design, document, and improve end-to-end sales processes from lead routing to implementation.
Partner with Marketing, Solutions, Account Management, Pricing, Implementation, Enablement and Analytics for end-to-end continuity.
Build, refine, and lead sales forecasting methodology and cadence for better forecast accuracy.
Lead territory design and account segmentation using data-driven approaches.
Create dashboards and analytics that surface KPIs like pipeline health and rep productivity.
Optimize GTM tech stack (Gong, Outreach, 6sense, ZoomInfo) and ensure system adoption.
Identify inefficiencies and rollout process improvements across sales workflows.
Support analyses for leadership including productivity benchmarking and territory rebalancing.
Collaborate with annual planning on pipeline/ coverage modeling and headcount planning.