Sales Operations Lead: Forecasting, GTM Strategy & Analytics
American Express Global Business Travel
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Job summary
American Express Global Business Travel is seeking a Sales Operations Manager to own high-impact projects across sales process design, forecasting, and analytics. You will partner with Sales leadership to translate ambiguous problems into scalable solutions that boost productivity for the go-to-market organization.
The role emphasizes end-to-end sales process refinement, territory design, and system optimization across tools like Salesforce, Gong, and 6sense.
Qualifications
- 5+ years in Sales Operations, Revenue Operations, or related analytical/GTM role.
- Ability to distill complex problems into actionable requirements.
- Experience in sales process design, forecasting, and territory design.
Responsibilities
- Distill complex business problems into simplified requirements for sales leadership.
- Design end-to-end sales processes from lead routing to forecasting and contracting.
- Partner with Marketing, Solutions, Pricing, Enablement, and Analytics for end-to-end customer journey.
- Build and refine forecasting methodologies and cadence to improve accuracy.
- Lead territory design and account segmentation using data-driven approaches.
- Create dashboards and analytics to surface insights on pipeline health and KPIs.
Skills
Education
Tools
Job description
American Express Global Business Travel is seeking a Sales Operations Manager to own high-impact projects across sales process design, forecasting, and analytics. You will partner with Sales leadership to translate ambiguous problems into scalable solutions that boost productivity for the go-to-market organization.
The role emphasizes end-to-end sales process refinement, territory design, and system optimization across tools like Salesforce, Gong, and 6sense.
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