Strategic Sales Operations Lead — Forecasting & GTM Design

American Express Global Business Travel; Atlanta (GA); A distancia; USD 88.000 - 164.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Flexible benefits

Travel perks

Professional development

Descripción de la vacante

Amex GBT is seeking a Sales Operations Manager to drive high-impact projects across sales process design, forecasting, and analytics. You will partner with Sales leadership and cross-functional teams to translate complex problems into scalable solutions that boost productivity and growth.

The role emphasizes end-to-end process design, data-driven territory optimization, and a strong emphasis on Salesforce dashboards.

Formación

• 5+ years of experience in Sales Operations, Revenue Operations, or a related analytical/GTM role.
• Distill complex problems into simplified, actionable requirements for sales and revenue leadership.
• Extensive experience in sales process design, forecasting methodology, and territory design.
• Advanced proficiency in Salesforce, with deep experience configuring reports and dashboards for sales processes.
• Experience with Gong, Outreach, 6sense, and ZoomInfo or comparable sales tools.
• Strong analytical and Excel/data modeling skills for clear business recommendations.
• Excellent written and verbal communication, able to influence senior stakeholders.
• Highly organized, self-directed, able to operate with ambiguity in a fast-paced environment.
• Bachelor's degree in Business, Finance, Economics, or related field, or equivalent practical experience.

Responsabilidades

• Distill complex business problems into simplified requirements for sales leadership.
• Design and improve end-to-end sales processes from leads to pricing and implementation.
• Partner with Marketing, Solutions, Account Management, and Analytics for end-to-end customer journey continuity.
• Develop and refine sales forecasting methodology and cadence with sales leaders.
• Lead territory design and account segmentation using data-driven approaches.
• Create dashboards and analytics to surface pipeline health and KPIs.
• Optimize GTM tech stack (Gong, Outreach, 6sense, ZoomInfo) for adoption.
• Identify inefficiencies in sales workflows and lead enhancements.
• Support analyses for leadership, including productivity benchmarking and territory rebalance.

Conocimientos

Sales operations

Forecasting

Data analysis

Stakeholder management

Excel

Salesforce

Communication

Ambiguity handling

Educación

Bachelor's degree

Herramientas

Salesforce

Gong

Outreach

6sense

ZoomInfo

Descripción del empleo

Amex GBT is seeking a Sales Operations Manager to drive high-impact projects across sales process design, forecasting, and analytics. You will partner with Sales leadership and cross-functional teams to translate complex problems into scalable solutions that boost productivity and growth.

The role emphasizes end-to-end process design, data-driven territory optimization, and a strong emphasis on Salesforce dashboards.